Welcome to [Your Clinic Name]. By booking an appointment or using our services, including WhatsApp Business Cloud Messaging, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using our platform, you confirm that you accept these Terms & Conditions and agree to comply with them.
2. Services Provided
Our platform allows you to:
- Book and manage doctor appointments
- Receive confirmations and reminders through WhatsApp and email
- Communicate securely with our healthcare team
3. WhatsApp Business Cloud Messaging
By providing your phone number, you consent to receiving appointment notifications, reminders, and important updates via WhatsApp. Standard data charges may apply from your mobile network provider.
You may opt out of WhatsApp communications at any time by contacting us directly.
4. User Responsibilities
- You must provide accurate and up-to-date information when booking an appointment.
- You are responsible for keeping your contact details (phone number and email) active and accessible.
- You must not misuse our services for fraudulent or illegal purposes.
5. Medical Disclaimer
Our platform is intended for booking and communication purposes only. Medical advice, diagnosis, or treatment will be provided directly by qualified doctors during your consultation.
6. Data Protection
We take the privacy of your data seriously. Your information will only be shared with:
- Authorized doctors for consultation purposes
- Service providers such as WhatsApp Business Cloud Messaging, required to deliver notifications
- Authorities if legally required
7. Limitation of Liability
We strive to provide reliable services but cannot guarantee uninterrupted availability of our platform or WhatsApp messaging. We are not responsible for missed appointments or delays caused by network issues, incorrect contact information, or third-party service interruptions.
8. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on our website, and continued use of our services indicates your acceptance of the updated terms.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/Region].
10. Contact Us
If you have questions about these Terms & Conditions, please contact us at [your email/contact info].
